They were very friendly, very nice. Every time we called here, they would help us set up appointments, and they were always positive and nice people. Dr. Haerian was wonderful. He was very friendly. He spoke with the children individually and found out their interests, and they always looked forward to coming here. He has so much energy, and he's always so positive, and he always makes the kids smile. He goes that extra mile to make sure . . . like, if there's a special thing that needs to be done or helped with, he makes sure he gets extra help for them. All three of my children have gotten wonderful smiles and get compliments. I would definitely recommend Dr. Haerian. He was just a wonderful person and wonderful orthodontist, and our children have great smiles.--Kathy